Delivery Policy
Last Updated: April 1, 2026
Thank you for choosing SEDUCTIVESWIM, your trusted swimwear and lingerie manufacturer based in Foshan, Guangdong, China. This Delivery Policy applies to all orders placed on our website [https://seductiveswim.com/].
1. Order Processing Time
• All orders require a 1–3 business days processing period after payment confirmation (excluding weekends and Chinese public holidays).
• This time is used for order verification, quality inspection, careful packaging and logistics preparation.
• During peak seasons (Black Friday, Christmas, summer sale, Chinese New Year), processing time may be extended by 1–2 business days. We will notify you by email if delays occur.
• Custom, wholesale and OEM orders have separate production and processing timelines, which will be confirmed via email.
2. Shipping Methods & Estimated Delivery Time
We provide FREE tracked shipping worldwide via reliable international carriers (YunExpress, DHL, USPS, Royal Mail, etc.).
Estimated delivery time after order processing:
Region Standard Shipping (Tracked)
United States / Canada 7–15 business days
European Union / United Kingdom 8–18 business days
Australia / New Zealand 10–20 business days
Southeast Asia 5–12 business days
Rest of the World 15–30 business days
Note: Delivery times are estimates only. Delays may occur due to customs clearance, local postal services, weather or other force majeure events. We are not responsible for delays caused by third-party carriers or customs.
3. Shipping Fees & Free Shipping
• ALL ORDERS QUALIFY FOR FREE STANDARD SHIPPING to every country we serve.
• No minimum purchase required.
• If you need expedited/express shipping, please contact us for a quote.
• Customs & Import Duties: Buyers are responsible for any import duties, taxes or customs fees imposed by their local government. These charges are not included in the product price.
4. Order Tracking
• Once shipped, we will send a shipping confirmation email with your tracking number and tracking link.
• Please allow 24–48 hours for tracking information to update.
• If you do not receive it, check your spam folder or contact us at atoposzhong@gmail.com.
5. Shipping Address
• Please provide a full, accurate shipping address including full name, street, apartment number, city, state/province, postal code and phone number.
• We are not responsible for lost or returned packages due to incorrect or incomplete address information.
• Address changes can only be made within 24 hours after placing the order.
6. Undelivered & Returned Packages
If a package is returned to us due to incorrect address, unclaimed status, customs refusal or non-payment of duties, we will notify you by email.
You may choose:
1. To pay the reshipping cost for re-delivery, or
2. To receive a refund (original shipping cost is non-refundable as shipping was already fulfilled).
7. Shipping Restrictions
We ship to most countries worldwide. If your country is unavailable at checkout, please contact us for assistance.
8. Force Majeure
We are not liable for delays or failures in delivery caused by natural disasters, wars, pandemics, customs delays, carrier strikes, government restrictions or other events beyond our reasonable control.
9. Contact Us
Email: atoposzhong@gmail.com
Phone: (+86) 19376659535
Address: Foshan, Guangdong, China
Website: https://seductiveswim.com/